FAQ - Frequently Asked Questions:
Is it possible to return a product?
Yes, you can return a product within 14 days from the date of receipt. However, to be eligible for return, products must be in their original packaging and must not have been used. Please note that the return shipping costs will be borne by the customer.
What are the delivery times?
We are committed to providing you with fast delivery. In France,
Delivery times are estimated at approximately 3 to 5 business days. For
Deliveries to Europe, the time is generally 7 to 10 days
working hours. Please note that these times may vary depending on
the destination and logistical conditions.
Do you offer products suitable for all hair types?
Absolutely! Our Noia Haircare range is specially designed to meet the needs of all hair types, whether curly, straight, dry, damaged, or colored. You will find products adapted to your hair type for a personalized hair routine.
Can I get personalized advice to choose the products best suited to my needs?
Yes, our team of experts is here to help you choose the products best suited to your hair needs. Do not hesitate to contact us, we will be happy to provide you with personalized advice.